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Why trust your audio-visual
equipment to the local appliance or TV repair shop?
Customers from
across the U.S. ship their machines to us for repairs. Our technicians
are uniquely qualified to care for your specialized equipment and return it
to factory specifications and like-new performance. We guarantee
our work for 90 days (see warranty information below).
We recommend obtaining an estimate
before beginning repairs. In some cases, purchasing new equipment may
prove more economical than repairing old, obsolete machines.
Sometimes, parts may no longer be available. Upon receipt, your credit
card will be charged for the posted estimate fee only (see below). The
estimate fee is will be credited to your final invoice after repairs are
complete. The estimate fee will remain on your credit card, only if you choose not to proceed with repairs,
for which parts are available.
If repairs are authorized as quoted, the estimate fee is waived. (See
estimate fees below; fees varies according to equipment).
Your card will not be "charged"
until authorized repairs are complete and equipment is ready to return.
Your final invoice charges will have return shipping charges and appropriate
insurance added. Estimates are quoted as soon
as possible, but may be 7 to 10 working days after receipt of equipment.
We will acknowledge receipt of your machine upon arrival and give you an
estimated report date for your repair estimate.
Be sure to package your
equipment carefully with adequate padding to prevent damage in shipment.
If you do not have the original equipment packaging, we recommend an
oversized, double-wall corrugated box, using heavy foam inside.
Packaging "peanuts" often shift and do not provide good protection.
If original packaging material
received will not ensure a safe return trip (in our opinion), you will be
charged for new packaging material necessary to properly protect and package
the equipment. We cannot be responsible for damage incurred during transit in route to our
office. Insure your equipment with your carrier for replacement value.
Be sure to include your complete name and contact information with day and
night-time telephone numbers. Do not include your credit card
number in the package.
The charges stated below reflect the
repair of defects, plus cleaning, complete preventative maintenance, adjustments as
needed, and lubrication of the equipment. Parts costs and labor to
replace them are in addition
to prices stated below and will be included in our quotation following
individual examination and subsequent estimate. We accept Mastercard,
Visa and Discover. |
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Equipment Type |
Normal Labor |
Estimate Fee |
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waived if repairs are
authorized |
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Audio Compact Disc Player |
$66.00 |
$22.50 |
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Cassette Recorder |
$39.50 |
$22.50 |
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Cassette Recorder - Marantz
type |
$69.50 |
$22.50 |
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Cassette Player |
$36.50 |
$22.50 |
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Cassette Deck (stereo) |
$69.50 |
$22.50 |
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Dual Cassette Deck (stereo) |
$79.50 |
$27.50 |
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Cassette Duplicator (mono) |
$45.00 per deck |
$42.50 |
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Cassette Duplicator (stereo) |
$48.00 per deck |
$42.50 |
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Record Player (mono) |
$39.00 |
$22.50 |
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Record Player (stereo) |
$46.50 |
$22.50 |
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Reel to Reel Tape Deck |
$97.50 |
$22.50 |
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Slide Sync Cassette Recorder |
$74.50 |
$22.50 |
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Stereo Combo |
$79.50 |
$22.50 |
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Video Camcorder |
$192.50 |
$29.50 |
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Video Projector |
$192.50 |
$29.50 |
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Video Camera |
$166.00 |
$29.50 |
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Video Recorder (1/2") |
$127.50 |
$29.50 |
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Video Player (1/2") |
$107.50 |
$29.50 |
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Video Recorder (3/4") |
$117.50 |
$29.50 |
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Note: We do not
do service on certain video cameras, video equipment and certain other specialty
type of equipment. Please call our toll free number, (888) 275-7004, with your brand and model number before
shipping your equipment for service.
Warranty
Information:
Repairs and parts
are guaranteed for a period of 90 days from date of final invoice.
Notify AV
MediaPlace as soon as discover a problem. If any visible shipping damage to
carton is evident, contact the delivery carrier and record your damage claim;
even if you suspect possible hidden freight damage.
If your machine
malfunction is within our 90 day warranty period, and if the malfunction is the
same as originally repaired, we will correct the problem at no charge and pay
the return freight expenses. If our investigation reveals a different
malfunction, even though outward symptoms may be similar, additional charges may
apply.
Send
equipment to:
AV MediaPlace
Attn: Equipment Repair
632 West Bedford Euless Road
Suite C
Hurst, TX 76053
Toll free
telephone: (888) 275-7004
e-mail: sales@avmediaplace.com
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